Answers to common MedBlock questions.
Find general information about accounts, verification, funding, investments, market data and support.
What investment areas does MedBlock cover?+
The platform is structured around crypto assets, global stocks and healthcare-related investments.
Do I need to verify my account?+
The account workflow includes KYC verification. Required information and documents are submitted for review before certain account activities are available.
How can I fund my account?+
The existing MedBlock application supports funding workflows including bank transfer, wire, crypto and card-related deposit requests. Available methods can depend on account configuration.
Can I track deposits and withdrawals?+
Yes. The platform is designed to keep deposit and withdrawal requests, statuses and transaction records visible from the authenticated account.
Does MedBlock provide live market information?+
Public market pages use TradingView widgets for market context and charting. Market information is informational and may be delayed depending on the instrument and data source.
How do I contact support?+
Email support@medblockcapital.com or call +1 (415) 555-9847. Support hours are Mon–Fri 8am–8pm EST and Sat–Sun 10am–6pm EST.
Can investment values fall?+
Yes. Investment values and market prices can rise or fall. Past performance does not guarantee future results.
Where is the office?+
44 Montgomery St, San Francisco, CA 94104.
